FAQs
What currency are the prices that I see on the site?
All prices are in USD.
I just placed an order, when will it ship?
Orders require 1-3 days to ship, with an average delivery time of 7-12 business days (excluding holidays).
The tracking number will be updated within 3-5 business days after shipment. If you have not received the tracking number after 5 business days, please email support@pinkstallioncosmetics.us
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss-spelled or autofilled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at data-mce-fragment="1" data-mce-href="mailto:customercare@pinkstallioncosmetics.com" target="_blank">support@pinkstallioncosmetics.us If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-10 business days. Longer times if shipped from other than the US.
I have a question that wasn't answered, can you please help?
Absolutely! Please email us to data-mce-fragment="1" data-mce-href="mailto:customercare@pinkstallioncosmetics.com" target="_blank">support@pinkstallioncosmetics.us, and we will be happy to assist you in any way we can. We do receive many emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks
All prices are in USD.
I just placed an order, when will it ship?
Orders require 1-3 days to ship, with an average delivery time of 7-12 business days (excluding holidays).
The tracking number will be updated within 3-5 business days after shipment. If you have not received the tracking number after 5 business days, please email support@pinkstallioncosmetics.us
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss-spelled or autofilled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at data-mce-fragment="1" data-mce-href="mailto:customercare@pinkstallioncosmetics.com" target="_blank">support@pinkstallioncosmetics.us If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-10 business days. Longer times if shipped from other than the US.
I have a question that wasn't answered, can you please help?
Absolutely! Please email us to data-mce-fragment="1" data-mce-href="mailto:customercare@pinkstallioncosmetics.com" target="_blank">support@pinkstallioncosmetics.us, and we will be happy to assist you in any way we can. We do receive many emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks